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- Service Type : E-Service
- Service Mode : Online
- Service Provider : Communications Regulatory Authority
- Service Classification : G2B
- Topic : Business and Finance, Communications and IT, Visas and Official Documents
Intended Audience
Visitor:Business Owner
Citizen:Business Owner
Resident:Employee
Service Description
Users who wish to use telecommunication devices and carry out related activities, and who have applied for import authorization of radio and telecom terminal equipment, can use this service to manage their applications online. They can do the following:
- View applications and permits list
- Pay online
- Printout online issued authorizations.
Online Instructions
- Login to the National Authentication System "Tawtheeq" using a smart card or a “user name and password" authorization.
- Search for the desired application.
- Take the required actions, including viewing applications, paying online, …etc.
Additional Information
- Login with username and password is for payment or management of requests submitted by new companies (with no commercial registration, municipal license and establishment ID).
- CRA working hours: 7:00 AM – 2:00 PM, Sunday to Thursday.
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Related Services
- Register Supplier with Communications Regulatory AuthoritySuppliers may register to bid for Communications Regulatory Authority (CRA) tenders upon invitation. Registration enables suppliers to download tender documents, upload proposals and participate in online discussions with buyers for clarifications.
- Lodge a Complaint Against Telecom OperatorAs protecting consumers’ rights is the keystone of CRA’s policy, consumers can freely approach CRA, Consumer Protection Affairs department, to lodge their complaints against local telecom operators, only if they were unable to reach an acceptable solution to their problem with their service providers first.
- Apply for Import Authorization of Radio and Telecom Terminal EquipmentCompanies that have a commercial registration or end-users may submit their applications to the Communication Regulatory Authority (CRA) to issue an import authorization of radio and telecom terminal equipment. If, after evaluation, the equipment are found to meet the applicable local and international standards, the CRA grants the required certificate.
- Request Renewal or Cancelation of Import Authorization of Radio and Telecom Terminal EquipmentThis service enables applicants to renew or cancel an existing import authorization of radio and telecom terminal equipment online, including the submission and management of applications as well as online payments.