Service Description

This service enables taxpayer to submit a tax grievance to the Tax Grievance Committee against the decisions of the General Tax Authority issued regarding (assessment decisions, other administrative decisions).

Online Instructions

• Login to Dhareeba portal.
• The taxpayer goes to the main screen, where he selects the Requests tab, then selects the "Create" option in the objection panel.
• Once the create button is clicked, the taxpayer will be taken to the help screen of the grievance form. The taxpayer should read the instructions carefully and then click on the “Start Now” button.
• The taxpayer details such as tax number, name, position, and address will appear. And after that “Continue” button should be clicked.
• The taxpayer goes to the grievance selection screen, where the grievance reason and grievance sub-reason are entered.
• After that, the taxpayer moves to the problem details section.
• The initial screen opens with notes called 'Approval', before the taxpayer makes any changes.
• The taxpayer chooses “Not Agree” in the notes and enters the estimated amount in the objected amount, which is an adjustable field.
• Supporting document must be uploaded as an attachment compulsorily.
• The taxpayer moves to the decision analysis section, where all the mandatory fields are initially blank, and he must fill them in.
• The taxpayer moves to an additional information screen, where he can enter notes and attach any supporting documents, and then click on the “Continue” button.
• After that “Taxpayer Declaration section” will be shown, where all the fields have to be filled in, taxpayer must tick the checkbox to submit an appeal and then click on the Submit button.
• Then the taxpayer receives a confirmation letter on receipt of the grievance request.

Additional Information

• For more information and details on this service, you can read the user manual. 
• For general inquiries, you can email us by info@gta.gov.qa.  
• For tax inquiries, you can email us by support@dhareeba.qa.     
• You call us from within Qatar: 16565, or outside Qatar: +974 44069941.