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Send Notifications to Ashghal
- Last Updated 07 Apr, 2021
- Service Type : E-Service
- Service Mode : Online
- Service Provider : Public Works Authority (Ashghal)
- Service Classification : G2C, G2B, G2G
- Topic : Employment and Workplace, Religion and Community
Intended Audience
Visitor: Student, Tourist, Business Owner
Citizen: Parent, Business Owner, Employee
Resident: Employee
Service Description
Individuals, companies and government entities may provide the Customer Service of the Public Works Authority “Ashghal” with information in the form of notifications from a customer, a group of customers or a community as a trigger to take the required corrective action.
The notification can be related to a hazard on the road that may result in a traffic accident or cause injury to others. It can also be regarding bad practice by an Ashghal employee or contractors, among other reasons.
Online Instructions
- Login to Ashghal Customer Zone Portal, then click on "Submit a Notification".
- Fill in the online form, entering all the required information.
- Attach any supporting documents, then click on “Submit”.
Additional Information
- This service is available online around the clock.
- For more information, please check the FAQs section on Ashghal website or call Ashghal Contact Center at: 188 or 44951111.
Fees
No fees are required for this service.
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Related Services
- Send Suggestions to AshghalIndividuals, both citizens and residents, may send suggestions and ideas to the Public Works Authority “Ashghal” to improve its services and performance.
- Traffic Diversion Plan (TDP)Individuals, companies and government entities may submit a traffic diversion plan online to the Roads Operations and Maintenance of the Assets Affairs Sector at the Public Works Authority "Ashghal". All plans shall be submitted to Traffic Diversion Plan (TDP) Approvals Office prior to any works being undertaken on the road.
- Send Complaint to AshghalIndividuals, companies and government entities may submit their complaints to the Public Works Authority “Ashghal” due to their dissatisfaction with the partial or total failure in meeting customer expectations on standard of services provided or performance level.
- Request Inquiry from AshghalIndividuals, companies and government entities may request details or information related to all sectors and departments of the Public Works Authority “Ashghal”, including Infrastructure Affairs, Building Affairs, Assets Affairs (Road & Drainage Operation and Maintenance), Projects, and Customer Services.