Skip Navigation Link
Accessibility
Now explore the Directory and other key content!
Select one to proceed.
Now explore the Media Center 10x faster!
Select one to proceed.
Send Complaint to Competent Municipality
- Last Updated 12 Jan, 2021
- Service Type : E-Service
- Service Mode : Hybrid (Online and Offline)
- Service Provider : Ministry of Municipality
- Service Classification : G2C, G2B
- Topic : Environment and Agriculture, Housing, Religion and Community
Intended Audience
Visitor: Student, Tourist, Business Owner
Citizen: Parent, Business Owner, Employee
Resident: Employee
Description
The public in general – whether individuals or institutions – may submit their complaints to the Ministry of Municipality and Environment. The complaints are then referred to the competent department, followed up, addressed, and it is ensured that the required action is taken.
Online Instructions
- Fill in the online form, entering all the required information.
- Click on “Submit Complaint”.
Service Center
Customer Service Office at the competent municipality.
Additional Information
- Complaints can be submitted through:
- Attending in person to the Customer Service Office (the online form is filled in by a customer service agent).
- Contacting the Customer Service Office by phone on the number 184 or
- Contacting the Call Center (the online form is filled in by a call center agent).
- The Ministry of Municipality and Environment clarifies on its website the process plan of the service in detail and in the form of a work plan.
- Service duration is based on the type of complaint.
Fees
No fees are required for this service.
Was this service helpful?
Related Services
- Search Public ParksCitizens, residents and visitors in Qatar may search online for all the available public parks and find out details about each.
- Send Inquiries to Ministry of Municipality and Environment and Receive RepliesCitizens and residents may submit their inquiries to the Customer Service Department and Unified Call Center at the Ministry of Municipality and Environment through the available means of communication.
- Send General Complaints and Suggestions to Ministry of Municipality and EnvironmentCitizens and residents may submit complaints and suggestions to the Customer Service Department and Unified Call Center at the Ministry of Municipality and Environment.
- Ministry of Municipality Tenders and AuctionsYou can review the tenders and auctions of Ministry of Municipality and Environment through its website. Payment and obtaining copies of tender documents are to be done through the Government Procurement Regulatory Department.