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Respond and Follow up on Customers' Inquiries and Applications

  • Last Updated 12 Jan, 2021
  • Service Type : Information Service
  • Service Provider : Ministry of Municipality
  • Service Classification : G2C, G2B
  • Topic : Employment and Workplace
Intended Audience
Citizen: Employee
Resident: Employee


The Ministry of Municipality and Environment responds and follows up on the customers’ inquiries and applications, and the competent department is addressed in case the required information is not available.

Using the Service

  • Call (44266666/44955595) or send an SMS to 92773.
  • Provide the call center employee with the applicant ID card and application number.

Additional Information

  • The Ministry of Municipality and Environment clarifies on its website the process plan of the service in detail and in the form of a work plan.
  • The process duration of this service depends on the type and nature of the application.


No fees are required for this service.

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