Description

Individuals and companies may submit a request to the Livestock Department at the Ministry of Environment and Climate Change to obtain a Veterinary Health Certificate for Wild Animals and Birds outside the country, after ensuring that all health terms and export requirements are met.

Online Instructions

• Select user login type to “Health Certificate Service”, which is either “Individuals” or “Company”.
• In case of individuals, enter your QID and mobile numbers, and in case of companies, enter the Commercial Registry number and password.
• Click on “Login”.
• Select “Veterinary Health Certificate for Wild Animals and Birds” from the “New Application” menu.
• Fill out the online form entering all the required information.
• Attach the following documents:
• Animal Health Certificate for Travel, issued by a public or private veterinary clinic, including animal ID and report of influenza test (for wild birds)
• Copy of QID of applicant
• Approval issued from the Protection and Wildlife Department
• Click on “Send”.
• Pay appropriate fees, then print certificate and receive payment receipt.

Offline Instructions

• Visit the Customer Service Office at the competent municipality or a government services complex.
• Provide original and copy of QID of customer and applicant.
• Submit other above-mentioned documents.
• Pay appropriate fees.

Service Center

• Customer Service Offices in municipalities
• Government Services Complexes

Additional Information

• In case the competent employee submits a service request on behalf of the customer, s/he also receives all relevant SMSs.
• Health Certificate, listed among required attachments, requires the medical examination of the animal to be exported by the assigned vet.
• The Verification Service of the Health Certificate to Importing Countries is available via the Veterinary Health Certificate Verification System, by entering the certificate number then clicking on “Search”.
• It is possible to inquire about the status of the application (approval/ rejection/ fee payment) via Oun mobile app by enter the application number, in addition to printing the certificate.
• The certificate is issued according to the language (Arabic or English) selected to fill in the application.
• The certificate is valid for 15 days from the date of issuance.
• This service requires one working day to be completed.
• Ministry of Environment and Climate Change clarifies on its website the process plan of the service in detail and in the form of a work plan.
• For support, please call on the following numbers: 44261656 - 44263639.

Fees

A fee of QR10 applies for every certificate.