Skip Navigation Link

For whom are you looking for services?


  • Student Visitor
  • Tourist Visitor
  • Business Owner Visitor


  • Parent Citizen
  • Business Owner Citizen
  • Employee Citizen


  • Parent Resident
  • Employee Resident
Now explore services 10x faster. Is this easy to understand?

Is this easy to understand?

Close Button
Reports, Manuals & Notifications

Request to Reprint or Resend Reports and Certificates to the Ministry of Interior

  • Last Updated 12 Jan, 2021
  • Service Type : E-Service
  • Service Mode : Hybrid (Online and Offline)
  • Service Provider : Ministry of Interior
  • Service Classification : G2C, G2B
  • Topic : Religion and Community, Transportation, Visas and Official Documents
Intended Audience
Visitor: Student, Business Owner
Citizen: Parent, Business Owner, Employee
Resident: Employee


This service enables individuals and companies to reprint and resend reports by email to the Ministry of Interior (MOI) if the original email sent by the original service has not been delivered.

Online Instructions

  • Login with your smartcard to MOI e-services portal.
  • Select “General Services” then “Reprint Reports and Certificates” so that the system displays a list of available reports (if any).
  • Use “List of Reports” page to inquire about previous reports you need to reprint or resend by email.
  • Select the report you want to resend by clicking the option button in front of it.
  • Click on “Next” so that the system displays “Send Email” page to review and confirm the report details.
  • To change the email: Enter new email address in the “Email” text box.
  • Click on “Submit” to resend the report by email.
  • To resend another report: Click on “New Entry” and repeat the previous steps.

Additional Information

  • The user shall own a smart card to use the service.
  • There are limited number of attempts to resent emails after which the report does not appear in the list again.
  • This service can be obtained at any time and once the user sends the email.
  • This service is also available via Metrash2.


No fees are required for this service.

Was this service helpful?