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Business Services

Request for Opening New Travel or Cargo Agency from CAA

  • Fees- QR 10,000
  • Last Updated 28 Jun, 2021
  • Service Type : Offline Service
  • Service Mode : Offline
  • Service Provider : Civil Aviation Authority
  • Service Classification : G2B
  • Topic : Business and Finance
Intended Audience
Visitor: Business Owner
Citizen: Business Owner


Entities seeking to open a new travel or cargo agency may submit a request to the Civil Aviation Authority (CAA) in the State of Qatar to obtain the necessary approval.

Offline Instructions

  • Download and fill out the application form.
  • Submit the application form and attach a QID copy of the business owner and the lease contract of the office to the CAA if you are seeking to issue or renew the license.
  • Once the initial approval is granted by CAA and it will be valid for a period of three months, then please attach the following documents:
  • Copy of commercial registration (after the activity has been added).
  • Copy of commercial license of the office (after the activity has been added).
  • Open-ended bank guarantee of QR 200,000 for travel agency or QR 100,000 for cargo agency.
  • Office architectural design approved by one of the licensed architectural offices.
  • Insurance policy against accidents covering the office(s) and the warehouse(s) (for air cargo agency only).

Service Center

Department of Air Transport at the CAA (Check Google Maps).


  • Opening new agency license: QR 10,000.
  • Renewing agency's main office license annually: QR 5,000.
  • Renewing agency's branch license annually (affiliated with the main office license): QR 2,500.

Additional Information

  • Once the abovementioned requirements are met, a final license is issued to proceed with the activity.
  • Agency shall renew license annually at the specified date according to the abovementioned fees.
  • Pre-approval shall be obtained from civil aviation authority, in case of office’s relocation to another location, changing a manager or adding a partner.
  • In case of adding a new branch, the application shall be submitted via the Single Window affiliated with the Ministry of Commerce and Industry. Once it is approved, a copy of the commercial registration and the commercial license of the new branch must be submitted to the CAA with completing the prescribed form and paying appropriate fees.
  • The commercial name shall be the same in all official documents.
  • For more information, you can view the service information page.

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