Service Description

Customers registered in Qatar General Electricity & Water Corporation "KAHRAMAA", and who are Ezab (manors) beneficiaries, may submit a request to KAHRAMAA to connect electricity and water to their manors.

Online Instructions

Apply for Electricity Service:

• Log in to KAHRAMAA website as customer or contractor.
• Select “Request Ezab Connection” service from the e-services list.
• Attach the following documents:
  • Owner QID
  • Miniature electrical diagram to be prepared by approved contractor
  • Photo of electrical distribution board
  • Authorization from the owner to an approved electrical contractor

Apply for Water Service:

• Log in to KAHRAMAA website as customer or contractor.
• Select “Request Ezab Connection” service from the e-services list.
• Attach the following documents:
  
  • Photo of water meter
  • Photo of water tank

Additional Information

• Customers may get the electricity service via KAHRAMAA website or through an approved contractor using the website.
• Customers may get the water service via KAHRAMAA website, KAHRAMAA mobile app or through an approved contractor using the website or the mobile app.
• Customers can obtain a list of approved contractors through KAHRAMAA website.
• All dues and arrears must be paid before obtaining the service.
• If a new electricity connection is required, water service must be provided in advance.
• Provide a service box on the wall.
• The consumption is calculated based on the commercial segment and the monthly readings, using the commercial tariff system.
• Connecting the service depends on the readiness of the site and takes a maximum of 3 months from submitting the application. 
• This service is also available for persons with disabilities.
• This service is available 24/7.

Fees

Electricity:

• Connection fees: QR4410
• Insurance fees: QR400
• Total: QR4810

Water:

• Connection fees: QR1000
• Insurance fees: QR300
• Total: QR1300