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Approvals, Authorizations & Authentications

Request to Approve Representative

  • Last Updated 11 Jan, 2021
  • Service Type : E-Service
  • Service Mode : Hybrid (Online and Offline)
  • Service Provider : Ministry of Interior
  • Service Classification : G2B
  • Topic : Visas and Official Documents
Intended Audience
Visitor: Business Owner
Citizen: Business Owner


Establishments may submit requests to the General Directorate of Borders Passports and Expatriates at the Ministry of Interior (MOI) to authorize representatives or other persons to use establishment e-services.

Online Instructions

  • Log in with your smart card to the e-services portal of MOI.
  • Select the required transaction type (Personal for the smart card owner or Company Name for the authorized person).
  • Click "Smart Card Services" and select "Managing Smart Card Services".
  • Enter "Services Representatives List" page to modify current representative authorities or to delete him.
  • Enter "Add Service Representative" to add the details of the new representative.
  • Enter the QID if you select a new person as a service representative.
  • Click on "Next" to select the new representative authorities by checking the boxes in the services list in "Select Services".
  • Click on "Next" to review the summary of the granted services to the representative and then click "Confirm".

Offline Instructions

  • Download and fill out application form.
  • Attach To Whom It May Concern Certificate and a letter from the sponsor clarifying number and names of representatives alongside with a copy of their IDs.

Service Center

General Directorate of Borders Passports and Expatriates Affairs at Ministry of Interior.

Additional Information

  • In case of services establishments, the system will show "Establishments List" so the authorized person can select the establishment and review its service representatives in "Services Representatives List" page. In case it is not a service establishment the system will show "Services Representatives List" directly to enquire current services representatives with the possibility of amending or removing their authorities or adding new representatives.
  • The applicant should review conditions and commitments included in “Representative Commitment” below in the application form.

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