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- Service Type : E-Service
- Service Mode : Online
- Service Provider : Communications Regulatory Authority
- Service Classification : G2B
- Topic : Business and Finance, Communications and IT, Visas and Official Documents
Intended Audience
Visitor: Business Owner
Citizen: Parent, Business Owner
Service Description
This service enables applicants to renew or cancel an existing import authorization of radio and telecom terminal equipment online, including the submission and management of applications as well as online payments.
Online Instructions
- Log in to Hukoomi using a smart card, and select the company for which permit renewal or cancelation is to be made.
- Enter permit details, such as permit number, registered commercial registration number and municipal license number.
- Choose which permits the user wishes to cancel or renew.
- Enter basic data of the company registered with the permit, such as Commercial Registration (CR) Number, Commercial License (if needed).
- Provide the remaining contact information.
- Attach IDs, passports and Ooredoo Qatar training center certificates of the technicians under the company sponsorship (in case of renewing block wiring activity).
- Review the application and submitted accordingly.
Additional Information
- The Communications Regulatory Authority (CRA) staff will review the application and advise the customer of observations (if any).
- The application will be lodged in the system and the customer may obtain an application number after an initial check to confirm completeness and correctness of the application.
- Complete applications will be directed to the approving staff with approval authority in the CRA.
- The minimum number of technicians is two (in case of renewing block wiring activity).
- Following approval by the responsible staff, the customer may pay the authorization fee after logging in to the payment gateway at the Qatar E-Government website.
- Upon confirmation of payment, customer can print the permit immediately.
- In cancelation request, the permit will be cancelled only after settling all previous outstanding fees (if applicable).
- Permit is valid for two years after renewal.
- In all cases, customer will receive SMS notifications with all updates to the service.
- CRA working hours: 7:00 AM - 2:00 PM, Sunday to Thursday.
Fees
An annual renewal fee of QR1000 per activity applies.
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Related Services
- Lodge a Complaint Against Telecom OperatorAs protecting consumers’ rights is the keystone of CRA’s policy, consumers can freely approach CRA, Consumer Protection Affairs department, to lodge their complaints against local telecom operators, only if they were unable to reach an acceptable solution to their problem with their service providers first.
- View or Pay Import Authorization of Radio and Telecom Terminal EquipmentUsers who wish to use telecommunication devices and carry out related activities, and who have applied for import authorization of radio and telecom terminal equipment, can use this service to manage their applications online. They can do the following:
- Apply for Import Authorization of Radio and Telecom Terminal EquipmentCompanies that have a commercial registration or end-users may submit their applications to the Communication Regulatory Authority (CRA) to issue an import authorization of radio and telecom terminal equipment. If, after evaluation, the equipment are found to meet the applicable local and international standards, the CRA grants the required certificate.