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Pension Services

Request Pensioner Card

  • Last Updated 11 Jan, 2021
  • Service Type : E-Service
  • Service Mode : Hybrid (Online and Offline)
  • Service Provider : General Retirement and Social Insurance Authority
  • Service Classification : G2B, G2G
  • Topic : Religion and Community
Intended Audience
Citizen: Employee


Civil and military pensioners may submit a request to the General Retirement and Social Insurance Authority (GRSIA) to print a pensioner card through which they can get the services available via the discount program provided by GRSIA.

Online Instructions

  • Login to the Online Services Portal for Individuals using your National Authentication System “Tawtheeq” credentials.
  • Choose “Request Pension Card” from “Pensioners Services” list, and fill out the online form entering all the required information.
  • Attach personal photo, then click on “Submit” to send the request.

Offline Instructions

  • Visit the Customer Service at GRSIA headquarters.
  • Request a “Pension Card” and submit a personal photo along with the required information to get the service.

Service Center

Customer Service at GRSIA headquarters (Check Google Maps)


No fees are required for this service.

Additional Information

  • The applicant should be registered in the National Authentication System “Tawtheeq”.
  • This service requires three working day to be completed.
  • This service can be obtained online 24/7 or through the Customer Service from Sunday to Thursday from 7:00 am to 2:00 pm.
  • For any inquiries or assistance, please contact the Call Center at (183) which is available around the clock.

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