Description

Citizens, residents, government and semi-government entities, in addition to commercial entities (except for food shops) may submit a request to the Services Affairs Department at the Ministry of Municipality and Environment (MME) to control the different types of insects and rodents that cause a lot of health lesions and damage if they are found inside houses or other facilities.

Online Instructions

• Fill out the online form, entering all the required information.
• Enter information of requester or government entity coordinator (name - mobile number - QID no.)
• Enter “My Address” information and add electricity meter, then write service details.
• Click on “Start Workflow”.
• For government entities: Submit letter to have the service completed.
• Pay appropriate fees.

Offline Instructions

• Visit the Customer Service Office at the competent municipality.
• Provide all the above-mentioned required information to complete the service.
• Pay appropriate fees.

Service Center

Customer Service Office at the competent municipality

Fees

• For houses of citizens and residents: free of charge.
• For factories, workshops, shops, residential compounds, chalets and farms, fees are as follows:

• Inside the city: QR200
• Within 5KM from the city: QR300
• Outside the city: QR500
• In farm compounds: QR50

Additional Information

• This service is available only to citizens and non-single residents.
• It is not advisable to spray pesticides except after 30 days of the last submitted request.
• This service can also be obtained via Oun mobile app or by contacting the Call Center on (184).
• MME clarifies on its website the process plan of the service in detail and in the form of a work plan.
• This service requires 2-3 days to be completed.
• You can view the service information on MME website.