Service Description

Individuals, companies and government entities may submit a request to the Drainage Operation & Maintenance Department of the Assets Affairs Sector at the Public Works Authority “Ashghal” to discharge rejected cooling water to the Surface Ground Water (SGW) Network, where a Network exists and has sufficient capacity.

Offline Instructions

• Download and fill in the paper form in the relevant section, then sign it and submit it to Ashghal Customer Zone.
• Fill in the online form entering all the required information.
• Attach the following documents:
  • Location Map
  • Copy of Project Manager ID as well as official and direct contact details
  • Copy of company registration card and establishment ID (EID) 
  • Discharge details into SGW Network (to discharge rejected water/brine, if usage is for cooling).
  • Approval letter from Ashghal Designs Department for connection to SGW Network (including stamped drawings)

Service Center

Ashghal Customer Zone

Additional Information

• The applicant shall comply with the terms and conditions of the service available on Ashghal website.
• For more information, please check the FAQs section on Ashghal website or call Ashghal Contact Center at: 188 or 44951111.

Fees

A fee of 10 dirhams applies for discharge peer cubic meter.