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Postal Services

Qatar Post Customer Service

  • Last Updated 11 Jan, 2021
  • Service Type : Information Service
  • Service Provider : Qatar Postal Services Company (Qatar Post)
  • Service Classification : G2C
  • Topic : Business and Finance, Religion and Community
Intended Audience
Visitor: Student, Tourist, Business Owner
Citizen: Parent, Business Owner, Employee
Resident: Employee


Qatar Postal Service Company (Qatar Post) established its Customer Service department in 2001 with a view to provide inquiry services to the public. A team of qualified staff are ready to answer your enquiries.

Customer Services can provide the following information:

  • Parcel posting inquiries.
  • Inquiries on normal mail items.
  • Inquiries on Mail Dispatching Times.
  • Inquiries related to PO Box Subscription.
  • Postal tariff inquiries (local & international).
  • Advice on money transfer.
  • Offers redirection service (Follow me system during vacations etc. to facilitate continuous correspondence).
  • Supervises the quality of service offered to customers.
  • Maintains regular communication with customers and companies.
  • Deals with complaints and grievances.
  • Franking machine service.

Business development activities:

  • Qatar Post Premium Service.
  • Delivery of mail to Business addresses.
  • Marketing of additional PO Boxes to segregate mail.
  • Bulk mail distribution service.
  • Supply of Customized Postal articles.
  • Supply and Distribution of Greeting cards.
  • Letter Cancellation Service.
  • Banner Advertising, Product Display and Display Boards.
  • Office Space Rental.
  • Web Site Advertising.

Additional Information

You can call Customers Service at Tel. (974) 44464000 / 277, or via Email:

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