Service Description

Contractors may submit a request to the Roads Operation & Maintenance (O&M) Department of the Assets Affairs Sector at the Public Works Authority “Ashghal” to request access to Ashghal assets for various work activities.

Online Instructions

• Log in to Ashghal Customer Zone Portal, then click on "Apply".
• Fill in the online form entering all the required information.
  • Attach the following documents:
  • Application Form
  • Work Access Form
  • Shutdown LOTO Form (where applicable)
  • HSE Plan
  • Method Statement 
  • Risk Assessment
  • Emergency Plans
  • Drawings and photos
  • COVID-19 - Precautionary Plans
  • H&S Resource
  • TDP Traffic Diversion Plans (where applicable)
• Click on “Submit”.

Additional Information

• The applicant is responsible for ensuring all work is carried out in accordance with Ashghal requirements, conditions and specifications
• All permits must be kept at the point of work and must be accompanied by a stamped and signed request.
• Ashghal Safety Representatives have the right to stop work if any violation of safe working methods is taking place.
• Ashghal has the right to withdraw the permit at any point without prior notice.
• This service is available online around the clock.
• For more information, please check the FAQs section on Ashghal website or call Ashghal Contact Center at: 188 or 44951111.

Fees

No fees are required for this service.