The General Retirement and Social Insurance Authority (GRSIA) provides this service to pensioners to enable them to follow-up on their requests online.
- Login to the Online Services Portal for Individuals using your Hukoomi credentials.
- Browse “My Page” by clicking icon to view the requests list.[SBE1]
- Visit the Customer Service at GRSIA headquarters.
- Provide the required details to get the service.
- The applicant should be registered in Hukoomi.
- The service can be accessed from GRSIA mobile app.
- You can get this service through the Customer Service from Sunday to Thursday from 7:00 am to 2:00 pm.
- For any inquiries or assistance, please contact the Call Center at (183) which is available round the clock.
No fees are required for this service.