Service Description

Qatar Computer Emergency Response Team (Q-CERT) at the Ministry of Communications and Information Technology (MCIT) provides this service to everyone to minimize the risks associated with information security incidents. Q-CERT's Incident Response service provides the capability to address and respond to security incidents that may occur as a result of using technology.

If an information security incident occurs in the State of Qatar, anybody can approach Q-CERT to take advantage of its expertise in handling such incidents and minimize any damage that may result from the incident. 

Q-CERT has a systematic, focused and coordinated approach to respond to information security incidents and can provide entities with a roadmap to build an effective incident response capability.

Q-CERT is easily accessible on a 24/7 basis on phone, email and internet (refer to Incident Response Guidelines). Upon request, Q-CERT can help you respond to a security incident and guide restoration through effective analysis.

Through its international collaborations, Q-CERT, along with regional computer emergency response teams, can provide faster responses if the attack has originated from outside the State of Qatar. With Q-CERT's help, various entities can respond quickly and effectively to information security incidents, thereby reducing losses, and working on the restoration of normal operations as soon as possible.

Online Instructions

• Select this service from the list of services that are at the bottom of Q-CERT homepage. 
• Click on the "Request for This Service" button. 
• Fill all required information.
• Provide information on an incident.
• Enter the code in the image.
• Click on "Submit." 

Additional Information

• Following the Incident Response Guidelines is required.
• Upon requesting the service, advisory, consultant, or direct intervention based on criticality level determined by Q-CERT is ensured.
• You may also report an incident to Q-CERT by phone on the number +974 44933408 or by sending an email to incidents@qcert.org.