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Judiciary Services

Incident Response

  • Last Updated 11 Jan, 2021
  • Service Type : E-Service
  • Service Mode : Hybrid (Online and Offline)
  • Service Provider : Ministry of Transport and Communications
  • Service Classification : G2C, G2B, G2G
  • Topic : Religion and Community
Intended Audience
Visitor:Business Owner
Citizen:Business Owner

Description

Qatar's Computer Emergency Response Team (Q-CERT) at the Ministry of Transport and Communications (MoTC) provides this service to everyone to minimize the risk associated with information security incidents. Q-CERT’s Incident Response service provides the capability to address and respond to security incidents that may occur as a result of using technology.

If an information security incident occurs in Qatar, anybody can approach Q-CERT to take advantage of its expertise in handling such incidents and minimize any damage that may result from the incident. Q-CERT has a formal, focused, and coordinated approach to respond to information security incidents and can provide organizations with a roadmap to build an effective incident response capability.

Q-CERT is readily accessible and approachable with 24/7 availability on phone, email and online presence (refer to Incident Response Guidelines). Upon request, Q-CERT can help you respond to a security incident and guide restoration through effective analysis.

Through its international collaborations, Q-CERT, along with regional Computer Emergency Response Teams, can provide faster responses if the attack has originated from a foreign source. With Q-CERT’s help, organizations can respond quickly and effectively to information security incidents, thereby reducing loss, and earlier restoration of normal operations.

Online Instructions

  • Fill out the online form, and make sure the information is correct.
  • Enter the code in the image, then click on “Submit”.

Additional Information

  • Following the Incident Response Guidelines is required.
  • Upon requesting the service, advisory, consultant, or direct intervention based on criticality level determined by Q-CERT is ensured.
  • You may also report an incident to Q-CERT by phone on the number +974 44933408 or by sending an email to incidents@qcert.org.

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