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Customer Services

'How Much?' Service for Consumers

  • Last Updated 11 Jan, 2021
  • Service Type : E-Service
  • Service Mode : Hybrid (Online and Offline)
  • Service Provider : Ministry of Commerce and Industry
  • Service Classification : G2C
  • Topic : Religion and Community
Intended Audience


This service is a community-based initiative aiming to protect consumer rights as it is the duty of merchants to announce clearly the prices of their goods.

The service enables consumers to report any services or products with missing price tags, especially that the Ministry of Commerce and Industry (MOCI) always ensures all businesses display prices in a clear and transparent manner.

Online Instructions

  • Open MOCI mobile app on your device and click on "General Services".
  • Click on "Consumer Services" then "How Much? Service".
  • Enter store name, your full name, email address and cell phone number.
  • Attach product photo and shop signage.
  • Click on "Send".


No fees are required for this service.

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