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Applications and Registrations

Excisable Tax Refund Request via Dhareeba Tax Portal

  • Last Updated 16 Feb, 2022
  • Service Type : E-Service
  • Service Mode : Online
  • Service Provider : General Tax Authority
  • Service Classification : G2C
  • Topic : Business and Finance, Communications and IT
Intended Audience
Visitor: Business Owner
Citizen: Business Owner

Service Description

This online service allows taxpayers registered for excisable tax to request different refunds. They include, for example, refunding damaged/lost excisable goods, intermediate excisable goods and export/re-export of excisable goods outside GCC countries, as well as export/re-export of excisable goods within GCC countries and others, via Dhareeba Tax Portal.

Online Instructions

  • Log in to Dhareeba Tax Portal using the National Authentication System (NAS) "Tawtheeq" account
  • Navigate to the taxpayer dashboard screen where the taxpayer must select his taxpayer identification number (TIN).
  • Navigate to the home screen of the Dhareeba portal.
  • A taxpayer must select the payment/refund tab, and then select refund panel, and can select the "Create" button and the "View" button. 
  • When clicking on the "View" button, a taxpayer will be directed to the screen viewing previous export refund requests.
  • A taxpayer must click on the "Create" button to create a new refund form.
  • A taxpayer must click on the drop-down list to select a tax type and production tax from available options. 
  • Based on the abovementioned selection, the refund type will be activated from the drop- down list, and a taxpayer can click on it and select export/re-export from outside GCC countries from available options.
  • After selecting the refund type, the drop-down list (notification reference number), and a taxpayer must select reference number for which he wants to requests refunds. 
  • After making all selectins, a taxpayer must click on the "Continue" button. 
  • Navigate to the instructions screen where a taxpayer must read instructions and click on "Start Now."
  • After completing the other procedures, the previously filled "Acknowledgment" screen will be displayed. 
  • In order to submit this request, a taxpayer must tick the checkbox "I declare that the information provided in this form is true and correct."
  • Click on the "Submit" button. 
  • The "Acknowledgement" screen will be displayed to a taxpayer with the application's reference number and application submission date.
  • After submitting the application, a taxpayer will receive notifications from General Tax Authority (GTA) via SMS, email or a taxpayer's portal. 

Additional Information

  • For more information and details on steps of how to submit this request, you can read the user manuals on excisable tax refund request.
  • For general inquiries, you can email us by  
  • For tax inquiries, you can email us by     
  • You call us from within Qatar: 16565, or outside Qatar: +974 44069941.


No fees are required for this service.

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