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Cut KAHRAMAA Service from Rented & Existing Buildings
- Last Updated 11 Jan, 2021
- Service Type : Offline Service
- Service Mode : Offline
- Service Provider : Qatar General Electricity and Water Corporation (KAHRAMAA)
- Service Classification : G2C, G2B
- Topic : Business and Finance, Housing
Intended Audience
Visitor: Business Owner
Citizen: Parent, Business Owner, Employee
Resident: Employee
Description
Customers can apply for KAHRAMAA cut request of water and electricity services for rented and existing buildings, to disconnect such buildings from KAHRAMAA network through some easy steps.
Offline Instructions
- Download and fill out water or electricity application form and submit it to the nearest customer service center except City Center branch.
- Pay the due bill.
- Attach the required documents which include:
- Electricity number and letter of guarantee (in case the leaseholder or the owner doesn’t submit the form in person).
- In case of connection requests to residential buildings, a copy of QID should be submitted.
- In case of connection requests to commercial or industrial buildings, the applicant should submit the establishment ID, authorized person signature on the form in addition to the official seal.
Service Center
KAHRAMAA nearest customer service center except City Center Branch.
Additional Information
- Please make sure to fill out the application form in typing.
- For more information, please visit KAHRAMAA online portal or nearest customer service center. You can also send email at: customercare@km.com.qa or call KAHRAMAA free number (991) in emergency cases.
Fees
You can review KAHRAMAA connection fees table through this link.
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Related Services
- KAHRAMAA Customer Service CentersSubscribers can view detailed addresses, provided services, working hours and contact information for all KAHRAMAA service centers through its website. There are six centers distributed over different areas in the State of Qatar as follow:
- Pay KAHRAMAA Utility BillsYou can select any of the following payment channels KAHRAMAA provides to pay your electricity and water bills:
- Close Your KAHRAMAA AccountCompanies and Individuals can close their accounts with KAHRAMAA through sending an email containing the account name requiring to be closed.
- Kahramaa Service NotificationsIndividuals, subscribed in KAHRAMAA online portal, can receive all notifications and alerts related to overdue meter readings and inspection dates to close an account and others. KAHRAMAA will send these notifications through the preferred choice of communication of the subscriber (phone calls, SMS or email).