Skip Navigation Link

For whom are you looking for services?


  • Student Visitor
  • Tourist Visitor
  • Business Owner Visitor


  • Parent Citizen
  • Business Owner Citizen
  • Employee Citizen


  • Parent Resident
  • Employee Resident
Now explore services 10x faster. Is this easy to understand?

Is this easy to understand?

Close Button

Apply to Recover Customs Fees Online

  • Last Updated 11 Jan, 2021
  • Service Type : E-Service
  • Service Mode : Hybrid (Online and Offline)
  • Service Provider : General Authority of Customs
  • Service Classification : G2B
  • Topic : Business and Finance, Visas and Official Documents
Intended Audience
Visitor: Business Owner
Citizen: Business Owner


Al Nadeeb system allows submitting fees recovery applications online after meeting the conditions, such as re-exporting goods after being temporarily entered. Also, the necessary documents should be available to be submitted to the port of entry.

Online Instructions

  • Log in to Al Nadeeb system.
  • Select "Fees Recovery" from the list on the right side.
  • Enter the required information in "Create Fees Recovery Application" page and select the type of fees recovery and payment.
  • Click "Add Attachments".
  • Enter the required information in the "Attachment Details" page, then click "Add".
  • Select the required file, and click "Open", then click "Upload".
  • Click "Add", then "Submit".
  • Click "OK" to show that the application is successfully submitted.

Additional Information

  • Please review the related regulations and instructions issued by the Customs Authority to learn about the conditions that allow the recovery of fees through Al Nadeeb system.
  • Please view the User Guide for Customs Clearing Agencies to check the detailed information about applying to recover customs fees online.
  • For assistance on applying to recover customs fees online, please contact the call center at 136.


No fees are required for this service.

Was this service helpful?