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The General Retirement and Social Insurance Authority (GRSIA) provides some services for its members, including the ability to request and receive certificates via e-mail. Authority’s members can request a certificate of non-payment of a pension, by following several steps, including visiting the authority’s website and selecting "Citizen Services" Then visit the citizens' e-services portal page, log in using a Hukoomi account, choose public services, then click on "No Pension Certificate Request". After entering all the data, the required number of copies of the non-pension certificate will be sent to the applicant's e-mail.

This comes out of the authority's keenness to provide the highest levels of quality in its digital transactions, and as part of its endeavors to keep pace with the electronic strategy aimed at developing simple and safe services, while providing a better life for all.