Eng. Mashael Al Hammadi, Acting Assistant Undersecretary for Information Technology Affairs at the Ministry of Transport and Communications, confirmed the readiness to launch the new Qatar Digital Government Strategy 2021-2026 during the current year. Al Hammadi said that the new strategy includes the latest technologies in the field of digital government, in addition to specialized initiatives such as the use of artificial intelligence, block chain, smart digital services and innovative applications that improve individuals and companies various aspects of lives.
She stressed that the new strategy will focus on the user experience more than ever before, through a government based on the big data analysis and business intelligence, and by converting the user experience from digital services to smart, more proactive services to achieve public requirements, and to review the user experience in order to provide an innovative, digital experience to raise the level of user satisfactio