Qatar Airways (QA) has been awarded for its exceptional performance during the Coronavirus (COVID-19) pandemic as "the best airline in the world" by eDreams, one of Europe's largest online travel agents, as well as feedback from over 61,000 customers across 667 airlines.
The voting was based on assessing the quality of services on board, as well as all stages of the experience of passengers, including flight refunds, reliability, ticket flexibility, value for money, overall experience and safety.
QA topped the rating with a score of 4.4/5, reflecting measures that QA has taken to support customers and trade partners during the pandemic, including a flexible booking and refunds policy.
Click on the news' source link
to read the full story.