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Communications and ITReligion and Community

MOTC: Government Contact Center receives 3.8 million calls

26 Jul, 2021 09:19 AMAl Raya NewspaperIntended Audience
Citizen: Business Owner, Employee
Resident: Employee

News Details

The Ministry of Transport and Communications (MOTC) revealed that the Government Contact Center received (3,811,645) million calls during the second quarter of this year, with a growth of 13.7% compared to the previous quarter, as part of its services that cover various sectors, including health, education, trade and business, and aims to support government agencies to activate digital transformation.

MOTC statistics showed that the center received (1.29) million calls during last April, (1.22) million calls during last May, and (1.29) million calls during last June, as the center works 24 hours a day, seven days a week, and receives great support from MOTC to provide support services to the public and communicate with customers.

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