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Communications and IT

MOTC Discloses above 35 Million SMSes for Govt Entities

23 Jul, 2020 12:00 AMAl Raya NewspaperIntended Audience
Citizen: Business Owner, Employee
Resident: Parent, Employee

News Details

The Ministry of Transport and Communications (MOTC) has announced that 35,188,700 SMSes for government entities have been sent and received via the shared SMS Gateway during the first half of this year 2020, as part of the shared government services that have been upgraded for the use of government entities in order to increase efficiency, reduce effort, implement the standardization of procedures, and provide the best investment of the resources of Information and Communication Technology (ICT).

The SMS Gateway has many benefits that different government entities use, most importantly is sending and receiving SMSes, sending groups of SMSes, establishing a waiting list of messages, and prioritizing SMSes.

MOTC pointed out that this service enables government entities to send their notifications to customers and users via SMSes, something which provides customers with an enriched experience, and also enhances the efficiency of online services, which enhances the ability of government entities to interact and communicate better with their customers through using the SMS Gateway.

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