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The Ministry of Transport and Communications (MOTC) stated that the Government Contact Center (GCC) has completed 9 million transactions over the past four years.  

The Ministry, in its tweet on its official Twitter account yesterday, said: "CCC completes 3 million transactions annually. The Ministry points out that 90% of transactions received by the Center via first phone call have been completed."

The Ministry said: "The Center makes continuing successes given that it is one of the shared government services, which constitutes an essential pillar, in order to achieve the strategic goals of Qatar Digital Government 2020." 

MOTC has upgraded the GCC in line with the highest levels of technology and service, as well as the highest standards of quality. This is in order that it will be tailored to the requirements of all government agencies and their services and it will provide the largest possible variety of services for the audience.