Hamad International Airport (HIA) has become one of the first airports in the world to be awarded ISO 22301:2012 Business Continuity Management System Certification by British Standards Institution (BSI). The certification is a testament to HIA's commitment to operational excellence and resilience, in the face of unprecedented crises, such as the pandemic of Coronavirus (COVID-19).
Upon his receiving the award, HIA's Chief Operating Officer Engineer Mr. Badr Mohamed Al Meer, has commented on it by saying: "We have received the ISO 22301:2012 certification, while we are facing the gravest pandemic posing a threat to the entire world. We are honored to be recognized for our commitment to provide exceptional and consistently high-quality services to our passengers and partners. The certification reflects our capability in responding efficiently in the event of business interruption, while maintaining HIA's position as a leading airport in the world."
ISO certifications are an international benchmark that highlights strong Business Continuity Management System parameters to deal with disruptive incidents, in order to continue operating essential functions. It is one of the most rigorous and well-regarded standards worldwide. The scope of the certification covers essential departments of HIA namely Strategy and Commercial Development Facilities Management, Human Resources, Airport Operations, Information Technology, Security, Marketing and Communications.
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