The Department of Hajj and Umrah of the Ministry of Endowment and Islamic Affairs (Awaqaf) in the State of Qatar has launched a new online system for processing the registration of pilgrims, which allows offices to register each pilgrim and upload his data and copies of his papers, in addition contract signed between office and pilgrim.
In a news conference held by the Ministry on Thursday, 11 November 2021, the Department of Hajj and Umrah confirmed that the new system would enable the Department to review contracts between Hajj and Umrah offices and pilgrims in the event of any complaint, in addition to providing statistics on pilgrims from the State of Qatar.
The Department added that the approved campaigns would be listed on the website, explaining that the Hajj and Umrah offices will have the role of recording the data of the pilgrims. The new system includes a contract that guarantees the right of pilgrim and the right of office in the event of any disagreements over the services provided.
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