The Ministry of Transport and Communications (MOTC) has wrapped up its virtual forum on "New Technologies and Digital Transformation", organized last week by MOTC's Digital Industry Department, represented by the Digital Transformation of SMEs Program, in cooperation with the UN Economic and Social Commission for Western Asia (ESCWA).
The forum was held virtually, in line with the precautionary measures to combat Coronavirus (COVID-19), and some 240 people attended it. The forum highlighted the role of the new technologies, particularly Artificial Intelligence (AI) in accelerating the digital transformation. The forum also discussed the best regional and global practices on developing relevant plans and policies, as well as an overview of global and regional indicators measuring national progress in digital transformation.
In this context, Assistant Undersecretary of Digital Society Development, MOTC, HE Ms. Reem Mohammed Al Mansoori, said that the world is living the era of digital transformation where brand-new technology trends are grabbing headlines, such as machine learning, the Internet of things (IoT) and big data. She added that one of those key technologies is the AI, which is becoming one of the most powerful drivers of digital transformation, since AI is helping transform businesses in almost all industries. She noted that at the level of enterprises, AI helps increase business efficiency, save time and effort, increase productivity and improve products and customer experience.
The digital transformation of small and medium-sized enterprises (SMEs) has been one of MOTC's priorities over the past three years, since the program of the digital transformation of SMEs has provided over 400 workshops to more than 8000 enterprises in many sectors. This is with the aim of raising awareness of using, adopting and benefiting from the potentials of digital technology, thus helping them in confronting the impacts of the pandemic and ensuring their continuing businesses, as she added.
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