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Media Analytics Service

Media Analytics Service


The Media Analytics Service is one of the shared services provided by the Ministry of Communications and Information Technology (MCIT), in partnership with MEEZA. It allows government entities to monitor, follow and analyze what is being published about them on social media and traditional media in more than 150 million source of information, thus helping them monitor all news and relevant published topics, follow up their indicators, measure public opinion and take quick action based on public feedback. As such, an entity may take the necessary action by referring to the results of the reports issued on media monitoring dashboards provided within this service, which is also aimed at helping government entities to measure performance, improve quality control and transparency, and serve the public.

Main Benefits:

  • Listening to real public opinion
  • Early truth-unveiling and quick decision-making
  • Finding out extent and resonance of public opinion


  • Helping decision makers to follow up and analyze all public conversations through social media platforms and traditional media channels
  • Measuring performance
  • Improving quality control and transparency, and serving the public

Entities Benefiting from the Service:

All government entities within the State Budget can join the service.

For further information, please contact MCIT on (+974) 44069996 or via email address