Skip Navigation Link

For whom are you looking for services?


  • Student Visitor
  • Tourist Visitor
  • Business Owner Visitor


  • Parent Citizen
  • Business Owner Citizen
  • Employee Citizen


  • Parent Resident
  • Employee Resident
Now explore services 10x faster. Is this easy to understand?

Is this easy to understand?

Close Button
Customer Service

Customer Service

The Government Contact Center offers 24-hour customer service to citizens and residents. It is the point of contact for all government e-service related inquiries. If you experience any difficulty in accessing Hukoomi e-services, or have questions about your transactions, please contact the center by phone, e-mail, or submit an electronic support ticket.

Contact Center

The Contact Center can be reached via telephone at 109 (inside Qatar), 44069999 or by fax at 44069998 or live chat. The e-mail address is

Alternatively, you may also submit your inquiry electronically through our online support ticket system. Simply fill out the form and hit “Send.” You’ll be given a ticket number, which you can enter to query later.